Privacy policy
Last updated October 21, 2026
PrinterAI collects nothing about you. No analytics, no crash reporting, no account, no identifier, no advertising. This page explains what it can see, and the specific cases in which something leaves your Mac.
What the app reads
To diagnose your printer it reads the printing system on your Mac: which printers are set up, what each reports about itself, ink and toner levels, and whether anything is waiting to print. It can see that a document is queued. It never reads what a document contains.
It also browses your local network to check whether your printer is switched on. That is the only thing the Local Network permission is used for.
What leaves your Mac
For the free app: nothing, with two exceptions, both on a button you press and both labelled on the button itself.
- Look up the right cartridges opens a web search for your printer's make and model. Your printer's model is in that search because that is the question. Nothing else is.
- Opening System Settings, which is a link to your own Mac, not the internet.
If you subscribe to the assistant
The optional monthly assistant answers on our servers. When you use it, and only then, these are sent: the facts the app established about your printer (its model, its reported state, ink levels, whether it is reachable) and the messages you type in that conversation.
Not sent: your name, your email, any document, any identifier, or anything about your Mac beyond its printing setup.
Our servers store none of it. Your question is verified as coming from a subscriber, forwarded to the language model that answers it, returned to you, and forgotten. There is no database and no transcript log. Apple tells us only that a subscription is valid; we never learn who you are.
The answer is written by Claude, a model made by Anthropic. We only send your question to model providers that have agreed not to keep it, and a request that would be kept is refused rather than sent.
If you send a printer report
If PrinterAI does not recognise your printer it may offer to send its make and model so a future version does. That is opt-in, it shows you the exact words before you agree, and it is the whole of what is sent (for example: Dell C1760nw Color Printer, driver v1.6).
What we never do
- No analytics or telemetry of any kind.
- No advertising, and no data sold or shared.
- No tracking across apps or websites.
- No account, so there is nothing held to delete.
Children
PrinterAI is a printer utility and is not directed at children. It collects nothing from anyone.
Changes
If this policy ever changes, the date above changes with it. It will not change to start collecting things quietly.
Contact
PrinterAI is made by LastLap Lab LLC, Bainbridge Island, Washington, USA. Questions about privacy, or requests to see or delete information: geoff@mylastlap.com.